Importance Of Communication In Service Industry

While working in the service industry I learned many important aspects about communication that I consider invaluable, not only in my past positions, but in the career I seek. The communication skills that I learned help me not only learn how to get my message across, but how to do so in a way that could either escalate or deescalate a certain situation. Also it taught me to read the person I was portraying the message to, taking into account things like culture, sex, and demeanor I learned to choose words that were more fitting to each audience so that I could be not only understood but relatable and therefore could have my message accepted better. These communication skills I’ve acquired I will be able to use in my desired career as a social worker, working with pregnant teens.